Refund policy
Refund Policy
At Fable Fury, we take great pride in delivering high-quality products. Because our items are produced in limited quantities and packaged securely, all sales are final. This means we do not accept returns or exchanges unless the item you received is defective or damaged.
Please review the details below to understand how we handle defective items.
Defective or Damaged Items
If an item arrives defective, damaged, or missing components, we will make it right.
To qualify for a replacement:
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You must contact us within 7 days of receiving your order.
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The item must be in the same condition you received it (unused).
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You must provide photos or video clearly showing the defect or damage.
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Proof of purchase (order number or email) is required.
Once verified, we will offer:
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A replacement of the defective component or item, or
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Store credit, if a replacement is not available.
We do not issue monetary refunds unless required by law.
Items Not Eligible for Return or Refund
We do not accept returns, cancellations, or refunds for:
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Change of mind
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Incorrect purchase
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Items opened and used
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Non-defective products
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Limited-edition or promotional items
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Digital products delivered successfully
All sales are final unless the product is defective upon arrival.
How to Report a Defective Item
To report an issue, email us at:
Include the following:
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Your order number
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A description of the problem
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Clear photos or video of the defect or damage
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Your preferred resolution (replacement or store credit)
Our team will review your submission and respond within 2–3 business days.
Shipping for Defective Items
In most cases, you will not need to return the defective item.
If a return is required for inspection, we will provide instructions and a prepaid label.
Lost or Stolen Packages
Once an order is marked as delivered by the carrier, we are unable to offer replacements or refunds for lost or stolen packages. Please contact the shipping carrier directly to file a claim.
Contact Us
If you have any questions about this policy, please reach out to:
